When Kushal Bansal (Co-founder and CEO) and Rajesh Dimania (Co-founder and CTO) founded Callerdesk in 2016, they had one clear goal—to simplify how businesses communicate with their customers. Their vision was to offer an easy-to-use, efficient, and reliable platform that could work for any business, no matter the size. Today, Callerdesk has become a trusted solution for thousands of businesses, making communication seamless and hassle-free.

Challenges We Solved for Businesses

Kushal and Rajesh understood the challenges businesses face when managing high volumes of calls and keeping track of customer interactions. Callerdesk was built to solve these problems and give businesses a better way to handle communication. Starting with a simple platform, they focused on creating solutions that could grow with their clients’ needs.

Key Milestones in Callerdesk’s Journey

• 2018: Callerdesk introduced its beta platform, allowing businesses to test its features and discover how it could streamline their communication. This was the first big step toward transforming the way businesses manage calls.

• 2019: After seeing the success of the beta version, Callerdesk launched a more advanced platform with additional tools designed to help businesses handle communication more smoothly. This upgraded platform brought new features that made call management easier for companies of all sizes.

• 2020: Callerdesk’s commitment to innovation and service was recognized when it won the Indian Achievers Award for Emerging Company in the IT Category. This award celebrated the company’s hard work and its positive impact on businesses.

• 2022: By now, Callerdesk had earned the trust of over 1,000 clients. This growing client base was a strong testament to how effective and reliable Callerdesk's solutions had become, showing that businesses were confident in the value Callerdesk offered.

• 2023: Callerdesk hit a major milestone with more than 25,000 active users. This remarkable growth was accompanied by securing seed funding from IIM Lucknow-EIC, further fueling Callerdesk’s ability to continue innovating and expanding its services.

What Makes Callerdesk Unique

Callerdesk is known for providing simple, secure, and efficient solutions for business communication. It has gained important certifications that reinforce its commitment to data security and quality, including:

• DOT Compliant Unified Communication-Virtual Network Operator License

• DLT Compliant Registration from all operators

• GeM Portal Compliance/Registered Vendor

• ISO 27001:2022 certification for Data Protection

Callerdesk’s story is one of vision, dedication, and growth. Under the leadership of Kushal and Rajesh, Callerdesk continues to evolve, offering cutting-edge communication solutions to businesses across India. With a strong foundation and a commitment to innovation, Callerdesk is set to achieve even greater heights in the future.

To learn more about how Callerdesk can help your business streamline communication, visit www.callerdesk.io or contact us at info@callerdesk.io