Global Bot Services Market Overview And Statistics For 2024-2033
LONDON, GREATER LONDON, UNITED KINGDOM, October 31, 2024 /EINPresswire.com/ -- The bot services market has experienced robust growth in recent years, expanding from $4.03 billion in 2023 to $5.43 billion in 2024 at a compound annual growth rate (CAGR) of 34.5%. The growth in the historic period can be attributed to initial ai and ml advancements, rise in customer demand, chatbot integration, mobile app integration, shift towards conversational interfaces.
What Is The Estimated Market Size Of The Global Bot Services Market And Its Annual Growth Rate?
The bot services market is projected to continue its strong growth, reaching $17.81 billion in 2028 at a compound annual growth rate (CAGR) of 34.6%. The growth in the forecast period can be attributed to global expansion, self-learning capabilities, focus on security, rpa and bot integration, integration with crm systems.
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Growth Driver of The Bot Services Market
The increasing e-commerce penetration is expected to propel the growth of the bot services market. E-commerce, refers to the buying and selling of goods and services over the Internet. E E-commerce platforms deploy chatbots to provide real-time assistance to customers. These bots can answer common queries, guide users through the website, assist in product selection, and resolve issues.
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Which Market Players Are Driving The Bot Services Market Growth?
Key players in the market include Microsoft Corporation, International Business Machines Corporation, Meta Platforms Inc., Amazon Web Services, Nuance Communications Inc., Aspect Software, Inbenta Technologies Inc., Creative Virtual Ltd., CogniCor, Astute Inc., Google LLC, Kore Inc., Next IT Corporation, Avaamo Inc., Rasa Technologies GmbH, Oracle, Artificial Solutions, eGain, Baidu, Alvaria, SAP, CM.com, Gupshup, Pandorabots, Botego, Chatfuel, Pypestream, Webio, ServisBOT
What Are The Key Trends That Influence Bot Services Market Share Analysis?
Major companies operating in bot services are focused on AI-based chatbots to strengthen their market position. AI-powered bots excel in automating repetitive and rule-based tasks. This can include answering frequently asked questions, processing routine transactions, or providing basic customer support, freeing up human resources for more complex tasks.
How Is The Global Bot Services Market Segmented?
1) By Type: Text, Audio, Video
2) By Service: Framework, Platform
3) By Deployment: Social, Media, SMS, Website, Cloud
4) By End-User: BFSI, Retail, Healthcare, Media & Entertainment, Telecom, Travel, Government
Geographical Insights: North America Leading The Bot Services Market
North America was the largest region in the market in 2023. The regions covered in the report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Bot Services Market Definition
The bot services refer to automated web services that provide a conversational interface with the bots, in which users interact with the bots using text, graphics (such as cards or images), or speech. The primary purpose of bot services is to automate some processes that can function without direct human guidance. These bots reduce the organization's functional time and increase work efficiency by automating certain services with the help of bots.
Bot Services Global Market Report 2024 from The Business Research Company covers the following information:
• Market size data for the forecast period: Historical and Future
• Macroeconomic factors affecting the market in the short and long run
• Analysis of the macro and micro economic factors that have affected the market in the past five years
• Market analysis by region: Asia-Pacific, China, Western Europe, Eastern Europe, North America, USA, South America, Middle East and Africa.
• Market analysis by countries: Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.
An overview of the global bot services market report covering trends, opportunities, strategies, and more
The Bot Services Global Market Report 2024 by The Business Research Company is the most comprehensive report that provides insights on bot services market size, bot services market drivers and trends, bot services market major players and bot services market growth across geographies. This report helps you gain in-depth insights into opportunities and strategies. Companies can leverage the data in the report and tap into segments with the highest growth potential.
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